Terms & Conditions

Customs Tax / Import Duty:

The customer is responsible for paying any Customs VAT & Import Duty charges when the goods enter their country. Please check with your customs department about charges.

Our 30 Day Returns Policy:

You can return your purchase to us within 30 days of the date you received the item, proving the item is still in its original condition & packaging. Rules apply, please see refunds section.

Stock Availability:

Unfortunately we can not stock all items! In an event of an item being Out Of Stock, we will try and place the order with our supplier the same day. Items that are in stock with our supplier usually take 1 or 2 days to reach our premises before we dispatch them to the customer.

Back Orders:

In the event of an item being Out Of Stock, we well contact you via e-mail and confirm this. You will then have the choice of cancelling your order or waiting until your order is in stock again. Unfortunately we cannot give ETA's on goods, we can only keep you updated with your order process via e-mail.

Pre-Orders:

When pre-ordering an item, please select the "Pre-Order - No Payment Required" option at checkout, this way no payment will be taken but your order will be confirmed with us. We will arrange payment with you once we receive the stock. Unfortunately this order isn't guaranteed, it really depends on that amount of stock we receive and also where your order is in the queue. We will of course keep you updated throughout the order process.

Website Photos:

All photos on this website are property of Model Build and are NOT to be duplicated in anyway.